Residential Habilitation Provider Library

• New Facility Licensing Application Process in iConnect - APD Licensed Facilities Video (NEW 2/27/2026)

• Reactive Strategies Graphs Report (NEW 2/7/2025)

• Reporting the use of Reactive Strategies

• Residential Monitoring - Corrective Action Plans for Service Providers 

• Assigning the Service Log Notification Position to a Worker

• Differentiating Agency Vs. Facility Record from Provider Tab in iConnect

• Documenting Services using the Provider Documentation tab of the Consumer's Record (Updated 5/31/2024)

• Including Staffing Documentation for Residential Providers as Notes (Updated 3/20/2024)

• Job Aid for Reporting the Use of Reactive Strategies in APD iConnect

• Licensing Renewals - Provider Process Quick Reference Guide (Updated 2/27/2026)

• Locating Facility Records in iConnect (Updated 2/27/2026)

• Reactive Strategies Graphs Report Job Aid (NEW 2/7/2025)

• ROM Letter Service Provider Actions Job Aid (NEW 2/3/2025)

• The Implementation Plan (Updated 2/7/2024) 

• New Licensing Facility Application Request Training Manual (Updated 4/30/2026)

• Licensing Renewals Training Manual (Updated 4/30/2026)

• Residential Monitoring Training Manual 

Providers will need to take all required courses in TRAIN Florida. Courses included below:

• iConnect Basics (required for all users)

• iConnect Roles, Permissions, Security, and Multifactor Authentication (required for all users)

• iConnect Overview of the Consumer Central Record (required for all users)

• iConnect Overview of the Provider Record (required for all agency owners) 

• iConnect Provider Documentation for Residential Habilitation and Life Skills Development 3 and 4

Providers who provide one of the Intensive Behavior Levels of Care will also need to refer to the Behavior Analysis and Behavior Provider Library for information on documenting Behavior Services in addition to the Residential Services.