Incident Reporting
All Agency providers must report incidents in accordance with Rule 65G-2, Florida Administrative Code (F.A.C).
Critical Incidents as defined in Rule 65G-2, F.A.C., must be reported to the Region office within one (1) hour of becoming aware of the incident. Reportable Incidents as defined in Rule 65G-2, F.A.C., must be reported to the Region office within one (1) business day of becoming aware of the incident. All incidents must be reported on the agency approved Incident Reporting Form. Follow-up reports are required for all incidents within five (5) business days from reporting the initial incident. Emails to the local office must indicate if the incident being reported is Critical or Reportable and whether it is an initial or follow-up report.
Forms:
Below you will find the forms required for the proper reporting and documentation of incidents:
Local Emergency Phone Line and emails are:
Northwest:
Primary: (850) 519-2401
Secondary: (850) 445-6539
Initial and Follow-Up Reports:
Northwest.incidentreports@apdcares.org
Northeast:
(386) 238-4607
Initial Report:
northeast.incidentreports@apdcares.org
Follow-Up Reports:
Northeast.followupincidentreports@apdcares.org
Central:
(863) 255-2695
Initial and Follow-Up Reports:
Central.incidentreports@apdcares.org
Southeast:
Primary: (561) 568-0795
Secondary (561) 248-5764
Initial and Follow-Up Reports:
Southeast.incidentreports@apdcares.org.
In addition to Incident Reporting requirements, please be reminded of mandatory reporting requirements below:
Any person who knows, or has reasonable cause to suspect, that a person with a developmental disability is being abused, neglected, or exploited by a relative, caregiver, or household member is required to report such knowledge or suspicion to the Florida Abuse Hotline, which is a nationwide, toll-free telephone number, at 1-800-96-ABUSE (1-800-962-2873), TDD access is gained by dialing 1-800-453-5145. Failure to report known or suspected cases of abuse, neglect, or exploitation is a criminal offense. In addition, service providers who fail to report known or suspected cases of abuse, neglect, exploitation, or sexual misconduct will be subject to termination of their waiver enrollment status. Criminal and administrative penalties will also be pursued.